Donna Jarvie B.A. (Hons)
Quality Management Consultant

Donna has been working in the field of Training & Development for 17 years. She was employed by SGS SSC, the world’s leading registrar of management systems, for ten years.  Her most recent role was that of International Sales Manager, North America, working with global organizations to assist them in overseeing their Management System registration(s) on a global scale. 

Prior to her role in sales, Ms. Jarvie held the position of General Manager of SGS Business Management Solutions. She was responsible for the development and presentation of all SGS courses within North America (English, French and Spanish), including ISO 9000, ISO 14000, OHSAS 18001, QS-9000, ISO/TS 16949 as well as any other courses developed in response to customer requests.  Her responsibilities also included the development, accreditation and maintenance of SGS’ ANSI-RAB NAP accreditation for the QMS Lead Auditor and EMS Lead Auditor courses and the development and approval of instructors for both accredited and non-accredited courses. 

Ms. Jarvie is a Registered QMS Lead Auditor (ISO 9001:2000) with the International Register of Certificated Auditors (IRCA).  She is an approved Lead Instructor for the IRCA-accredited ISO 9001:2000 Lead Auditor and OHSAS 18001 Lead Auditor courses and has taught all other ISO 9000-related courses for SGS since 1996.  She was also responsible for the training, development and approval of all instructors for SGS across North America.